Integration, security and compliance

Integration Architecture

The Operational Health Matrix is designed as an open integration platform.

All interactions occur through documented interfaces.

Supported Integration Interfaces

The platform supports:

• REST API;
• MQTT;
• WebSocket;
• OPC UA;
• Modbus Gateway;
• AMQP;
• Kafka;
• Syslog;
• SNMP;
• Webhooks.

Enterprise Integrations

OHM integrates with:

• SCADA;
• GIS;
• ERP;
• CMMS;
• EAM;
• Service Desk;
• Identity Provider;
• Document Management Systems;
• BI Platforms.

External Event Model

Every significant change is published as an event.

Examples:

• IssueCreated;
• IssueAssigned;
• IssueResolved;
• IssueVerified;
• MassiveIncidentCreated;
• AssetHealthChanged;
• DetectorUpdated;
• SLAExceeded.

API Principles

All programming interfaces comply with a unified set of requirements:

• versioning;
• idempotency;
• authentication;
• authorization;
• auditing;
• rate limiting;
• backward compatibility.

Security & Audit

The Operational Health Matrix implements a security model oriented toward the operation of critical infrastructure.

Role-Based Access Control

Roles define permissions.

Typical roles:

• Operator;
• Dispatcher;
• Field Engineer;
• Supervisor;
• Operations Manager;
• System Administrator;
• Security Officer;
• Auditor.

Each role receives the minimum necessary privileges.

Audit Trail

The system records all actions.

The log contains:

• the user;
• the time;
• the action;
• previous values;
• new values;
• the source;
• the IP address;
• the session identifier.

Audit records are immutable.

Electronic Evidence Integrity

Each Evidence item is accompanied by:

• the registration time;
• the source;
• a checksum;
• the asset identifier;
• a link to the Operational Issue.

This ensures the traceability of data provenance.

Configuration History

The system saves equipment configuration changes automatically.

For each version, it records:

• the parameters;
• the initiator of the change;
• the reason;
• the date;
• the result of applying the change.

Compliance Mapping

The Operational Health Matrix is designed in accordance with international practices for operating industrial systems.

ITIL 4 Incident Management

OHM implements the full lifecycle of an operational incident:

• registration;
• classification;
• prioritization;
• assignment;
• escalation;
• resolution;
• verification;
• closure.

ITIL 4 Problem Management

The platform supports:

• root cause analysis;
• recurring problems;
• Known Errors;
• the Knowledge Base;
• recurrence prevention.

ISO 55000 Asset Management

OHM provides:

• asset lifecycle management;
• technical condition assessment;
• operational history;
• reliability metrics;
• decision support for maintenance and modernization.

ISA-95

The platform architecture separates:

• the physical asset level;
• the data acquisition level;
• the operations level;
• the business integration level.

This ensures compatibility with the enterprise industrial architecture.

EEMUA 191

OHM applies the principles of rational alarm management:

• correlation;
• Alarm Flood suppression;
• deduplication;
• prioritization;
• transition from individual alarms to Operational Issues.

IEC 62443

The platform supports:

• access segregation;
• logging;
• traceability;
• configuration protection;
• change control;
• account management;
• user action auditing.

Competitive Advantages

The Operational Health Matrix combines the capabilities of several system classes within a single operating model.

The key differentiator of OHM is the shift from managing individual events to managing the operational state of the infrastructure.

Summary

The Operational Health Matrix is a specialized system for managing industrial infrastructure operations that unites telemetry, analytical models, operational processes, and asset lifecycle management within a single architecture.

The platform provides:

• continuous assessment of equipment technical condition;
• automatic detection of operational problems;
• correlation and root cause analysis;
• intelligent work distribution;
• SLA control;
• decision support;
• creation of a corporate knowledge base;
• risk forecasting;
• transparent auditing;
• compliance with modern international operations management practices.

The Operational Health Matrix is one of the key components of the IIoT Platform and enables the transition from reactive operations to data-driven management of operational reliability.